Empowering
Inclusive
Committed

Night Support Worker

Location Speedwell - Bristol
Salary £29,342 - £32,222 pa
Permanent/Full time/37.5 hours per week
Mergefield Title {Mergefield Value}

This is a Permanent, Full time vacancy that will close in {x} days at {xx:xx} BST.

Do you want to make a difference while benefiting from a schedule that offers unique flexibility in Bristol?

Join our dedicated team providing vital person centred support to people experiencing homelessness in a Level 1 accommodation setting in Bristol. Our residents may have complex needs, substance misuse issues and other support needs.

As a Night Support Worker, you'll offer assistance, conversation, and continuity of care throughout the night, ensuring a safe and supportive environment for residents.

Key Responsibilities:

  • Continue support from the day team - engage with residents, offering support and a listening ear.
  • Maintain safety protocols, respond to emergencies, and conduct hourly building checks and monitoring issues like noise levels.
  • Complete administrative tasks, incident reports and handover notes to the day team.  
  • You will attend team meetings and training, so you can continue to develop skills and knowledge to ensure confidence in your role.
  • Lone work at times when required.

Typical schedule: A flexible night shift rota, including weekends and bank holidays. Rolling 4-week rota, 9 PM – 7:30 AM, with two weekends off per month.

About you

These roles suit people with good communication skills with the ability to respond and interact effectively, if you have the ability to empathise with others and have the willingness to learn how to support people to transform their lives, we encourage you to apply. You should be able to demonstrate:

  • Some experience of dealing directly with the public, clients or customers in a busy service environment.
  • Some experience of volunteering or working in an environment that supports vulnerable people.
  • Understanding of the issues that affect vulnerable adults experiencing homelessness, who may have complex needs will be beneficial.
  • Ability to stay alert, calm, and use own initiative in emergencies.
  • Familiarity with IT, administrative procedures and record-keeping.

If you think you could provide support and interact with clients throughout the night and be passionate about working in a service that supports people experiencing homelessness, we encourage you to apply!

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement.

Closing date: 10 am on 6 January 2026

Interview and assessments on: 19 January 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients. 

Below are some of our key focus areas to improve both our candidate and colleague experience:   

  • A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.
  • Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
  • A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
  • Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.
  • In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website. 

Want to find out more? Click here to visit our Equity, Diversity & Inclusion page.

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them. 

These include:

  • Agile working model for suitable roles.
  • Supportive flexitime and toil arrangements.
  • 28 days annual leave rising to 31 after five years’ service.
  • Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.
  • Financial wellbeing platform offering loans, advances and saving options.
  • Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
  • Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice.
  • Cycle to Work scheme and interest free season ticket loans.
  • Discount vouchers including gym, retail, food & drink, travel, electricals and more.

Want to find out more? Want to find out more? Click here to visit our Work For Us page. 

At St Mungo’s we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That’s why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo’s.  

These include: 

  • Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
  • Steps into Management programme to support colleague progression.
  • Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate. 

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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